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Microsoft highlights eLogic’s industry-leading customer solution for global manufacturer, Kennametal

Microsoft highlights eLogic’s industry-leading customer solution for global manufacturer, Kennametal


At the 2015 Microsoft Worldwide Partner Conference (WPC) in Orlando, Microsoft empowers its partner ecosystem to innovate, engage, transform, and lead in the “Mobile-First, Cloud-First” world. President of Microsoft North America, Judson Althoff, challenged all Microsoft partners to reimagine and reshape productivity, and selected an innovative solution developed for Kennametal by eLogic, one of Microsoft’s top CRM Partners for the Manufacturing Industry, as a success story. Judson’s keynote showed how these seamless solutions are reinventing productivity and business processes with the Microsoft Cloud for Business. Kennametal, a leading global manufacturer of Tooling and Engineered Components based in Latrobe, PA has been transforming its entire company to ensure ongoing product and services leadership within industry; Kennametal chose Microsoft as the ‘best and only choice’ when this level of organization adoption is key to success.

Mike Shields (eLogic, CEO) and Stephen Crandall (eLogic, Solution Delivery Manager), joined Steve Hanna (Kennametal, CIO) onstage with Althoff for a “live” demo of Kennametal’s industry-leading Customer Engagement & Selling solution. Key features showed the integration of Microsoft’s comprehensive cloud-based suite of productivity and customer engagement services (CRM and Office 365, Skype, Yammer, SharePoint, OneDrive, OneNote, Delve, and Azure) with Kennametal’s Enterprise SAP and several other software tools. Together this represents the cutting-edge of productivity and knowledge-enabled customer engagement and selling for Manufacturing 4.0, The Age of the Customer.

Mike Shields said, "We challenge anyone to beat Microsoft’s cloud-based productivity platform when all of these integrated capabilities are fully brought to life within a global industry leader like Kennametal. This is the Age of the Customer – and we are proud to be the Microsoft partner helping this great manufacturer to advance their visionary leadership in Manufacturing. This is what we love to do”.

Together, eLogic, Microsoft, and Kennametal brought to life a solution that is helping Kennametal to transform the way they engage customers, sales, and the entire organization to provide their best solutions every time. According to Steve Hanna, a key benefit to increased productivity is "reduced cycle time in getting perfect solutions to [THEIR] customers". Mike and Judson agree that "This is where we love to be…we only win when our customers win" -- for Kennametal, enabling their teams to collaborate using Microsoft's Cloud for Business; and as a result, going to market stronger and serving their customers better and faster, is a win.

"As you’ve just seen, eLogic didn’t simply implement our software, they created fans within Kennametal -- this doesn't happen without consumption and adoption -- it's about driving true adoption and bringing solutions to life." - Judson Althoff

With $3 Billion Revenues and 13,000 employees, Kennametal is a global leader committed to industry leadership in products and services. The company selected Microsoft and eLogic to bring together the most powerful cloud-based technologies from Microsoft and the deepest manufacturing domain expertise from eLogic to launch this powerful business solution. The result is a seamlessly integrated commerce platform for "Productivity in the Most Demanding Environments".

About eLogic. eLogic is a full-service technology and cloud solution provider with a 100% focus on Manufacturing Vertical Markets using the Microsoft and SAP platforms. The company provides front-to-back (CRM to ERP) integrated commerce solutions for manufacturers, including Customer Engagement and CRM Technologies, Multi-Channel B2B and B2C Commerce Simplification, Channel Partner Enablement, Sales and Product Configuration, and Systems Integration.


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