Gardner Denver Improves Operations and Customer Service
Gardner Denver needed to unify the technology of their companies to maximize supply chain, broaden services and products, and ultimately improve customer service & loyalty through a global deployment of Configure-To-Order and Engineer-To-Order functionality in SAP ERP.
Gardner Denver, now part of Ingersoll Rand, Inc., is a worldwide provider of industrial equipment, technologies and related parts and services to a broad and diverse customer. With more than 30 manufacturing facilities in the Americas, Europe, Middle East, Asia Pacific, and offices in 35 different countries, the Milwaukee-based company has been growing through acquisition for the duration of the 18-years and counting partnership with eLogic.
Gardner Denver faced globalization problems from their growth, like administering configuration data across all these different sites around the world, naming conventions within models, and differences in governance practices. These newly acquired companies were also different kinds of businesses, had legacy applications, and different configurators and ERPs.
Click below to see how Gardner Denver worked with eLogic to connect their acquisitions to support their business goals of improving customer experiences and loyalty by quickly unifying them with standardized methods, technology, and templates.
To learn more about Gardner Denver's customer experience, please visit this age on our website.