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  • eLogic

A Roundtable on Modernized, Future-Proof Service Management

Join us in a live virtual roundtable on April 22, 2020 with industry insiders to discuss how manufacturers and equipment service providers can respond to field service challenges with a comprehensive, forward-looking, and modernized approach.

Engage with eLogic industry veterans Mike Shields and Julie Marletta, who bring decades of experience to the conversation. They’ll be joined by Chris Cornett, Aftermarket Director for Aloi Materials Handling. Chris will share the story of how they’re making the journey to a full product lifecycle, creating an improved customer service experience, and gaining a future-proof service model through modernized field service management.

Modern field service management can capture sales leads from service calls, track competitor components, save time in the field, improve first time fix rates, give faster response time and productivity that all lead to better customer experiences. We'll cover topics including:

Future-Proof Platforms | Security & Privacy in a Connected World with Microsoft Azure IoT | Remote Assist & Virtualization


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