Sarah MillerApr 26, 2016Multi-Channel Customer Engagement in a Cloud First, Mobile First, Social World (LINK)Your buyers are more educated, experience-centric, global, online, and proactive than ever...it is the Age of the Customer, after all. ...
eLogicOct 2, 2014Where Does Social Fit in the Workplace?With 1.32 billion active monthly users, Facebook has become a bit ubiquitous in our daily routine. Twitter, similarly, has 271 million...
Mark StevensJun 27, 2014Are You Listening? What You Need to Know about Microsoft Social Listening.We work with a number of large B2B companies on CRM and eCommerce initiatives. Many companies in this space are unsure about engaging in...
Mike ShieldsDec 5, 2013Listen Up!Listen Up! “THEY” are talking… Are YOU listening? I was in a strategy meeting with one of our largest customers this week. During the...