Multi-Channel Customer Engagement in a Cloud First, Mobile First, Social World (LINK)
Your buyers are more educated, experience-centric, global, online, and proactive than ever...it is the Age of the Customer, after all. ...
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eLogic
- Oct 1, 2014
Where Does Social Fit in the Workplace?
With 1.32 billion active monthly users, Facebook has become a bit ubiquitous in our daily routine. Twitter, similarly, has 271 million...
Mark Stevens
- Jun 26, 2014
Are You Listening? What You Need to Know about Microsoft Social Listening.
We work with a number of large B2B companies on CRM and eCommerce initiatives. Many companies in this space are unsure about engaging in...
Mike Shields
- Dec 5, 2013
Listen Up!
Listen Up! “THEY” are talking… Are YOU listening? I was in a strategy meeting with one of our largest customers this week. During the...